About Us

We believe every hospital, clinic and medical practice should have the very best equipment, supplies and service.

Doctor, pharmacy checklist and employee portrait in pharmaceutical clinic, medical supply store and
The Journey Begins

Our Story

Better Built Medical is proud to be at your service to meet your medical supply needs.  Established in 2008 and headquartered in Plano Texas, we partner with doctors’ offices to help their patients all over the southeastern United States.  When your doctor refers you to Better Built Medical we handle the entire process from start to finish. 

Depending on what product or products your doctor has prescribed, we work with them and your insurance/Medicare to make sure you receive the best coverage possible.  If an item is not covered by your insurance or Medicare worry not.  We have wholesale agreements with many of the industry’s leading manufacturers and can pass those savings on to you at price lower than you would find in a retail store. 

Our Vision

Make quality medical equipment available to every medical professional.

01.

Customers First

We only hire the most skilled representatives and pay industry-leading wages to ensure our customers are always taken care of.

02.

Quality Always

Our representatives and staff are trained and knowledgeable to help recommend the right products in your budget that will last and serve your patients for years to come.

03.

Quality Check

We perform a quality check call every order, every time. Our representatives will help you check in your medical equipment order via our award winning phone support to make sure all of your products arrive in working order.

04.

Follow Up

Service after the sale. Our representatives will take the time to get to know your office, take your feedback, and make notes in your account so they can help make adjustments to your order or recommend new products that will work better.